Lunia Atelier respects the privacy rights of visitors to its website. The privacy policy below explains how we collect, store and use personal data.
Collecting your information
When you register, order goods, enter competitions, complete surveys, download our App, engage with us on Social Media or sign up to receive our marketing emails, information is collected from you. Typically this data includes your name, mailing address, telephone number, email address and card details. For your security, we’ll also keep an encrypted record of your login password. When placing an order, the information provided by you will be held by Lunia Atelier and shared only with our couriers for delivery (UPS, Aramex & DHL). Your information will not be used with any other third parties.
Using your information
Your information is used to process your orders & returns, manage your online account and where requested, to send you marketing emails. In order to dispatch your orders, Lunia Atelier will need to share your delivery details with our couriers (UPS, Aramex & DHL). If you have signed up to receive our marketing emails, you will receive a confirmation email and regular updates on exclusive discounts, sale previews and the newest arrivals. If you no longer wish to receive our marketing email updates, you can unsubscribe at any time via the bottom of any marketing email.
Protecting your information
Lunia Atelier understands how much data security matters to all our customers, we will always treat your data with the utmost care and take all appropriate measures to protect it. Where necessary any sensitive and private data is sent over a SSL secured communication channel and is encrypted and fully protected. Payment details given at the time of purchase are not held by Lunia Atelier. Your personal data is only kept for as long as is necessary for the purpose for which it was collected.
Accessing your information
If at any time you wish to receive a copy of the information that Lunia Atelier holds about you, this can be requested from us via email or in writing. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Removing your information
You can click the ‘unsubscribe’ link at the footer of any email we send, to remove your details from our mailing list. If you have an account then you may log in at any time and update or change your preferences. Your preferences and notifications can be edited in our App in the ‘settings’ section.
Cookies on Lunia Atelier
Like most websites Lunia Atelier uses cookies to enhance your online shopping experience. If you access our website without making changes to your settings, we will assume that you grant permission a small file (cookie) to be placed on your computer which helps to analyse traffic and remember your preferences for future visits. Nevertheless, if you would prefer to change your settings regarding cookies; you are free to do so Cookies in no way give us access to your computer or any other information about you. To learn more visit www.aboutcookies.org and www.allaboutcookies.org which provide more general information about cookies. For more about the cookies we use here at Lunia Atelier, please click Cookie Policy under the Information section in the footer below or use the following link https://www.luniaatelier.com We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information such as means of connection to our site.
Further Questions
If you have any further questions regarding our Privacy Policy or our Terms & Conditions, feel free to call us on +90 850 346 44 56 or send us an email via support@luniaatelier.com